Affordable & Trusted WordPress Support Plans
Wouldn’t it be great if you never had to worry about your website again?
Don’t have a Website?
Pricing & Membership*
Irrespective of your industry or the size of your organisation, your online presence is a hub for your business. If it goes down, you lose potential customers. Our plans are designed to take on the worry of management for you.
*You will be redirected to our Support website to subscribe to a membership plan. Please note that we use Stripe to process payments and will bill you in US ($).
WP StarterIdeal for business brochure websites that need minimal changes ongoing.
- 1 Site
- Secure cloud backups, every two weeks
- Ensure that every technology stack (plugins & theme) are up-to-date every two weeks
- Five (5) technical support requests included, this can include pages creation, post updates, minimal design changes, HMTL or CSS code fixes of not more than 10 lines, Webmail creation
- One (1) Emergency Support request in a month
- 24/7 Uptime Monitoring and month end reports
WP ProIdeal for moderate maintenance, dynamic sites like online stores, blogs/forums, or directories.
- 1 Site
- Secure cloud backups, every 24 hours
- Ensure that every technology stack (plugins & theme) are up-to-date every week
- Twelve (12) technical support requests included, this can include pages creation, post updates, minimal design changes, HMTL or CSS code fixes of not more than 20 lines, Webmail creation
- Ten (10) Emergency Support requests in a month
- 24/7 Uptime and Security monitoring
- Monthly keyword monitoring and inclusion in month end reports for provided keywords
- Detailed Monthly Reports
Unlimited Edits Coverage
Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new website or subdomain.
How long will it take to activate my plan?
After successful payment, it takes 24-48 hours to setup your plan. In case of priority needs, the process could be sped up to accomodate your needs.
Does it matter what hosting provider I’m using?
We’ll work with anybody regardless of their hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to upgrade, we recommend our trusted hosting partner.
Award Winning Support
From maintenance to staff training, our team of experts are always there for you and will help resolve your issues in record time.
High Quality Service Delivery
Our primary focus is you, the client. We pride ouselves in consistently providing highest uality services for our clients.